Refunds

3.5 Payment and Refunds

Prices are stated at the point of purchase and are exclusive of any tax, duty, or levy unless stated otherwise; you are responsible for any such amount. The Licensor may change any price at any time, without notice, including the price of a licence, a price for existing owners and a price for buying many licences at once. A change does not affect a purchase already made: the price shown at checkout is the price of that purchase. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle's own terms apply to the transaction, and the Licensor does not store your payment card details.

You may request a full refund within the refund period shown at checkout and on your order page, which is never less than 14 days from the date of purchase. A refund ends the licence that purchase granted (Section 14.4). Nothing in this Section limits any statutory right of withdrawal, cancellation, or refund available to you as a consumer under mandatory law.

If the version you bought stops being available to download before you have been able to download it, you may request a full refund of that purchase at any time, even after the refund period above, by contacting us at the address in Contact Information. The refund is made through Paddle.com, and a refunded purchase ends the licence it granted. The same applies to licences you bought for other people under Section 3.6 that could not be downloaded.